The Gables at Overlook Mansion Bed and Breakfast is located in Reading, Pennsylvania. The mansion is three stories and has four rooms that guests who stay there can choose from. Each room is on the second floor. Other areas inside of the building are the men's and women's parlors, a dining room, and a music room. Events can be held on the premises and are hosted at the property frequently, including events such as weddings, birthday parties, business dinners, and more. The owner of the bed and breakfast, Cesar Gonzales, hopes that those who stay will feel like they are at home and that they are a part of the family.
The Gables at Overlook Mansion Bed and Breakfast is located in a residential area in Reading, Pennsylvania. The building is Victorian-style, offering an old-timey type of feeling to those who stay at the property. Those who go to the property will notice that the building is styled after the older mansions that were more common over one hundred years ago. Inside of the house, guests can expect to see similar attributes that make the building seem older, such as a long banister that follows the stairs, large doors that open up to the event area, unique wallpapers, and more. The building is three stories high, with many different rooms in it. The second floor is where guests rent their rooms from. There are a total of 4 rooms that guests are able to use, each of which is a no-smoking room. Wi-Fi, cable, TV, and high-speed internet can be found in each of the rooms. Each of these rooms has a private bathroom available for the guests to use. The most popular of the four rooms is called The Victorian Suite. Guests have especially enjoyed the style of this room.
Other rooms that guests can use are the men's and women's parlors, the dining room, and the music room. Guests are free to relax and spend time in these rooms if they desire to and are invited to use them to read a book, have some tea or coffee from the coffee stations provided, or talk with their friends, family members, or other guests. Breakfast is provided to guests, complimentary with their stay. The breakfast, given to those who stay at the property, is cooked and then served daily from 8:00 AM to 9:30 AM and usually consists of foods such as eggs, salad, pastries, juices, coffee, and meat of some sort. For guests who have dietary restrictions, the staff strives to always reach out to their guests when they register to stay there and ask them about their dietary needs. They will then try to accommodate whatever needs a guest may have regarding their morning meal.
Outside of the building, there is a parking lot that guests may use. Visitors can see a couple of gardens that have different types of flowers in them and a sizeable wrap-around porch on the building. The property is on about one acre of land and is generally surrounded by trees, offering an abundance of shade to those who would like to spend time outside but not under the sun. The building itself is made mostly of red brick and has many windows on its walls and a double door that guests will use as their entrance.
Many of those who live in the area of Reading, Pennsylvania have used the building of The Gables at Overlook Mansion Bed and Breakfast as a place to host their events. Many different events can be held at the facility, including weddings, birthday dinners, and parties, business dinners, etc. The staff has even held concerts at the property for those who would like to perform to local crowds. Fundraisers have also been held at the property because the owner, Cesar Gonzales, strives to help the community. Other than the events, guests can use the property as a place to relax, a place to learn more about the history of the area, or simply as a place to stay for a couple of nights.
Cesar hopes that his guests feel like they are at home and like they are family to him and the other staff members. He strives to do this in multiple ways, starting right when the guest makes their reservation. He or another staff member will reach out to the visitor and see if they have any dietary restrictions and see if there is anything that they are hoping to do while in the area. Cesar and the staff are open to guests if they are looking for any help or for suggestions on things to do while in the area. They have a strict policy among each other to have high customer service on a personal level. They hope that the guests will feel more important here than they may find at a hotel. As they continue with their policies and their service, they hope to keep their business thriving and growing.
The Gables at Overlook Mansion Bed and Breakfast is known by its guests mostly for their customer service and their morning breakfast. Many guests have also remarked specifically on the style of the building, saying that it is "the most prominent building on the block." Other things that guests have mentioned positively in reviews are the clientele to customer experience and the furnishing of the building. One guest left a review saying that they "were able to have our families and some close friends all stay together for a full weekend getaway there, which made the experience all the more incredible and intimate. Cesar, Regina, Linda, and their staff were welcoming, professional, and responsive. They worked with us to tailor a delicious, festive meal. Their generosity and warmth made us all feel at home, which was exactly what we wanted." Another guest said that "walking onto the porch was like turning the clock back in time and then entering the main house was breathtaking. We found a place that welcomes you warmly and yet also provides privacy and comfort. The food and morning breakfast was personal and amazing. My husband and I have specific dietary needs, and they were presented with perfection and discretion."
This bed and breakfast is open all year round for their guests. The owner claims that they have two busy seasons, one during the spring and the other during the fall. There are many festivals that happen in the area during those times of the year that many of the guests have enjoyed participating in. Guests who stay at the property range from all ages and demographics because the bed and breakfast strives to cater to all sorts of people. Most of the guests who stay at the property are returning guests, but others come because of word of mouth from those who have stayed previously.
The Gables at Overlook Mansion Bed and Breakfast has only been around for a few years now, but the building itself is said to have been around for more than a century. Cesar Gonzales has owned the business for about six years now and has strived to keep his guests happy and satisfied with the service they are given. He entered the lodging industry mainly because he thought it would be a good way to spend his retirement. Since running the bed and breakfast, he has found that the people who come and stay at his establishment are what he enjoys most about the business.
Cesar has strived to keep the property up to date, painting any walls that have needed a new coat, plastering what needed extra finishing, and updating the roof. He has done many standard upkeep and renovations for the property and has most recently focused on making his gardens better. He continues to strive to provide excellent customer service and hopes that every guest will feel at home while they stay at his property.
620 Center Ave
Reading, Pennsylvania 19601
United States
Bed and Breakfast
Cesar Gonzales
